Privacy, Terms and Conditions
PRODIGI AFRICA PROPRIETARY LIMITED AGREEMENT
Updated: 3 June 2021
1 IMPORTANT – READ THIS CAREFULLY
1.1 You must please read this Agreement. The terms and conditions of this Agreement are important and are the
basis upon which You and Prodigi will do business with each other.
1.2 While reading the Agreement, You will see that some terms and conditions are in capital letters. These are
important but all of the other terms and conditions are also important and must be read as well.
1.3 To print/save a copy of this Agreement, use the viewer that is used to open this document. To print/save a copy
of any other terms and conditions referred to in this Agreement, use the links as indicated, where You will be
given an opportunity to print/save them.
In this Agreement, unless a contrary intention clearly appears, the following terms (including their capitalised
equivalents when used in clauses that contain capital letters) will bear the meanings assigned to them and similar
expressions will have corresponding meanings –
2.1 “Agreement” means this agreement with its terms and conditions together with any other terms and conditions
referenced by this agreement, including as they might be amended from time to time;
2.2 “Business Day” means any day other than a Saturday, Sunday or public holiday as gazetted by the government
of the Republic of South Africa from time to time;
2.3 “Computer Devices” means computer equipment including desktops, notebooks, storage devices, tablets,
mobile devices and wearable devices;
2.4 “CPA” means the Consumer Protection Act, 2008;
2.5 “ECTA” means the Electronic Communications and Transactions Act, 2002;
2.6 “Force Majeure” means, without limitation as to nature or kind, any one or more or any combination of –
2.6.1 any power, force or agency which cannot be resisted or controlled by the ordinary person;
2.6.2 any greater or superior or irresistible force;
2.6.3 anything exceptional, extraordinary or unforeseen, which human foresight cannot be expected to anticipate;
2.6.4 acts or omissions of any government, government agency, provincial or local authority or similar authority, any
laws or regulations having the force of law, civil strife, riots, insurrection, sabotage, acts of war or public enemy,
illegal strikes, interruption of transport, lockouts, interruption of essential services from public utilities
(including electricity, water and sewerage), combination of workmen, prohibition of exports, rationing of
supplies, flood, storm, fire or any other circumstances beyond the reasonable control of a party;
2.6.5 inability on the part of Prodigi, as a result of anything of the nature contemplated in this clause 2.6, to obtain
goods and/or services from its supplier or contemplated supplier;
2.7 “Prodigi” means Prodigi Africa Proprietary Limited, a company duly registered and incorporated with limited
liability under the company laws of the Republic of South Africa under registration number 2016/309815/07 and
having its principal place of business at Block C & E, Wedgewood Office Park, 3 Muswell Road Bryanston,
Johannesburg, Gauteng, Republic of South Africa;
2.8 “Registered User” means a person who has applied to become, and has subsequently been accepted by Prodigi
as, a registered user of those features or operations on the Website which require registration;
2.9 “Website” means the website at www.myreceipts.co.za, including all associated subdomains, all of which are
owned and operated by Prodigi;
2.10 “You” means the person browsing the Website and also means a Registered User, and “Your” will have a
3.1 NO PROVISION IN THIS AGREEMENT WILL BE INTERPRETED OR CONSTRUED TO –
3.1.1 LIMIT OR EXEMPT PRODIGI FROM LIABILITY TO YOU FOR ANY LOSS DIRECTLY OR INDIRECTLY ATTRIBUTABLE
TO THE GROSS NEGLIGENCE OF PRODIGI, OR, TO CONSTITUTE AN ASSUMPTION BY YOU OF ANY SUCH RISK OR
3.1.2 EXCLUDE, WAIVE OR DEPRIVE YOU OF ANY OF THOSE OF YOUR RIGHTS IN TERMS OF THE CPA OR ECTA OTHER
THAN AS PERMITTED IN TERMS OF THOSE ACTS;
3.1.3 AVOID ANY COMPULSORY OBLIGATION OR DUTY IMPOSED BY THE CPA OR ECTA UPON PRODIGI AS A SUPPLIER.
3.2 Clause headings in this Agreement are for the purpose of convenience and reference only and capitalised terms
and conditions in this Agreement are for the purpose of drawing attention to them only, and neither of these
will be used in the interpretation of nor modify nor amplify its terms nor any of its clauses.
3.3 In this Agreement unless a contrary intention clearly appears, words importing: any one gender include the other
two; the singular include the plural (and the converse will apply); natural persons include legal entities (corporate
or unincorporate) and the state (and the converse will apply).
3.4 Any reference to legislation in this Agreement is to that legislation as it is currently and as amended or re-enacted
from time to time.
3.5 Any substantive provision in a definition in this Agreement which grants rights or imposes obligations on a party
will, despite it being in a definition, be given effect as if it is a substantive provision in the body of this Agreement.
3.6 When a number of days is prescribed in this Agreement, they will be counted exclusively of the first and
inclusively of the last day unless the last day falls on a Saturday, Sunday or public holiday, in which case the last
day will be the next following Business Day.
3.7 Reference to days, months or years in this Agreement will be interpreted as Western calendar(the internationally
accepted civil calendar) days, months or years. Reference to time is to South Africa Standard Time.
3.8 The use in this Agreement of an expression covering a process available under South African law such as a
winding-up (without limitation as to the nature or kind of process) will, if any party to this Agreement is subject
to the law of another jurisdiction, be interpreted as including equivalent or similar proceedings under that law.
3.9 Any term defined within the context of any particular clause in this Agreement will, unless otherwise determined
by the context, bear that meaning for all purposes in terms of this Agreement, despite that term not being
defined in the definition clause.
3.10 Expiration or termination of this Agreement will not affect those provisions which expressly provide that they
will continue to operate thereafter, or which of necessity must continue to have effect thereafter, despite such
clauses not expressly providing for this.
3.11 In this Agreement the rule of construction that a contract will be interpreted against the party responsible for
the drafting or preparation of the contract, will not apply.
3.12 Any reference in this Agreement to a party will, if such party is liquidated or sequestrated, be applicable also to
and binding upon that party’s liquidator or trustee, as the case may be.
3.13 In this Agreement the words “include”, “including” and “in particular” will be interpreted as being by way of
example or emphasis only and not be interpreted or take effect as limiting the generality of any prior words.
3.14 In this Agreement the words “other” and “otherwise” will not be interpreted as being limited to the nature or
kind of any prior words where a wider construction is possible.
4 LEGAL CAPACITY AND THIS AGREEMENT
4.1 BROWSING THE WEBSITE AND BEING A REGISTERED USER ARE EACH SUBJECT TO THE TERMS AND CONDITIONS
OF THIS AGREEMENT.
4.2 If You browse the Website or apply to become a Registered User, You are representing to Prodigi that –
4.2.1 You are 18 years of age or older and You have full legal capacity to enter into this Agreement without the
assistance of a guardian, curator or trustee (or similar such appointee); alternatively
4.2.2 You are 18 years of age or older and You have full legal capacity to enter into this Agreement because You are
being assisted to enter into this Agreement by Your guardian, curator or trustee (or similar such appointee);
4.2.3 You are younger than 18 years of age and You have full legal capacity to enter into this Agreement because You
are being assisted to enter into this Agreement by Your guardian, curator or trustee (or similar such appointee).
4.3 If You –
4.3.1 are younger than 18 years of age and are not being assisted to enter into this Agreement by Your guardian,
curator or trustee (or similar such appointee); or
4.3.2 are 18 years of age or older but do not have full legal capacity to enter into this Agreement without the
assistance of a guardian, curator or trustee (or similar such appointee), then stop using the Website, do not
apply to become a Registered User and seek the advice and assistance of Your guardian, curator or trustee (or
similar appointee) in this regard.
4.4 If You continue to browse the Website or apply to become a Registered User then by doing so You are agreeing
to and will be deemed to have agreed to the terms and conditions of this Agreement. If You do not want to agree
to them, then stop using the Website and do not apply to become a Registered User. Please remember that it is
Your right to choose not to be bound by the terms and conditions of this Agreement.
4.5 Prodigi reserves the right to amend the terms and conditions of this Agreement at any time by publishing an
updated Agreement on-line on the Website. YOU MUST CHECK REGULARLY FOR ANY NEW AMENDMENTS. If
You browse the Website or are a Registered User but do not want to be bound by any amended Agreement, then
stop using the Website and do not continue as a Registered User. Whichever version of the Agreement that You
agreed to up to the point of termination will remain binding on You and continue to apply in respect of all
business You conducted with Prodigi prior to termination. If You continue to browse the Website or continue as
a Registered User then by doing so You are agreeing to and will be deemed to have agreed to the amended terms
and conditions of this Agreement.
4.6 The right (a) of admission to the Website, and (b) to be a Registered User is reserved. Prodigi reserves the right,
at any time and from time to time, without prior notice to You to –
4.6.1 require You to validate Your details as a Registered User; and/or
4.6.2 prevent You from browsing the Website; and/or
4.6.3 reject Your application to become a Registered User; and/or
4.6.4 revoke Your Registered User account,
and in each such case, PRODIGI’S DECISION IS FINAL AND WILL BE BINDING ON YOU.
4.7 YOU WILL REQUIRE COMPUTER DEVICES AND TELECOMMUNICATION CONNECTIVITY IN ORDER TO USE THE
WEBSITE AND TO SEEK SUPPORT FROM PRODIGI. THE COST OF THIS IS FOR YOUR ACCOUNT AND PRODIGI WILL
HAVE NO LIABILITY TO YOU FOR ANY SUCH COSTS. YOUR COMMUNICATIONS WITH AND YOUR OPERATION AND
USE OF THE WEBSITE ARE ACROSS THE INTERNET WHICH IS A GLOBAL PUBLIC NETWORK SYSTEM. PRODIGI
STRONGLY RECOMMENDS THAT YOU TAKE SECURITY MEASURES AGAINST MALICIOUS COMPUTER SOFTWARE,
CODE OR ROUTINES THAT CAN TARGET COMPUTER DEVICES AND TELECOMMUNICATION CONNECTIVITY.
4.8 PRODIGI DOES NOT WARRANT THAT YOUR USE OF THE WEBSITE WILL BE UNINTERRUPTED, ERROR FREE OR
THAT ANY INFORMATION (OR COMMUNICATIONS) TRANSMITTED VIA THE WEBSITE WILL BE TRANSMITTED
ACCURATELY, RELIABLY, IN A TIMELY MANNER, OR AT ALL. YOUR ACCESS TO THE WEBSITE MAY BE RESTRICTED
FROM TIME TO TIME TO ALLOW FOR UPDATES, REPAIRS AND MAINTENANCE TO BE MADE TO PRODIGI’S
4.9 YOU WARRANT TO PRODIGI THAT ALL INFORMATION PROVIDED BY YOU TO PRODIGI THROUGH THE WEBSITE
OR THROUGH ANY OTHER FORM OF COMMUNICATION, IS TRUE AND CORRECT AND THAT PRODIGI MAY RELY
AND ACT UPON THAT INFORMATION ACCORDINGLY.
4.10 YOU WARRANT TO PRODIGI THAT MATERIAL WHICH YOU SEND, FORWARD OR POST TO PRODIGI THROUGH THE
WEBSITE OR THROUGH ANY OTHER FORM OF COMMUNICATION, WILL NOT INFRINGE THE RIGHTS OF ANY THIRD
4.11 Prodigi may send You communications which will, generally, fall into two categories –
4.11.1 business communications relating to the conduct of Your business with Prodigi;
4.11.2 marketing communications. You may, at any time, require Prodigi to stop sending You marketing
communications by using any unsubscribe link that appears in those marketing communications, alternatively,
You can also achieve this by sending Your request to Prodigi by e-mail to the address in clause 14.
4.12 Registered Users
4.12.1 If You apply to become a Registered User You will be asked to read and to agree to the terms and conditions
of this Agreement as part of the registration process. If –
184.108.40.206 You are prepared to agree to them, then press the ‘accept’ or ‘agree’ or ‘yes’ button and by pressing it You
agree to the terms and conditions in this Agreement and to be bound by them. All business that You do
with Prodigi will be subject to this Agreement including as it may be amended in terms of clause 4.5;
220.127.116.11 You do not want to agree to them, then press the ‘reject’ or ‘do not agree’ or ‘no’ button. By pressing the
‘reject’ or ‘do not agree’ or ‘no’ button the registration process will be terminated and You will not be
registered as a Registered User and will not be able to do any Registered User related business with Prodigi.
4.12.2 Prodigi will retain a copy of the version of the Agreement by which You are bound from time to time. You may
request a copy of this from Prodigi at any time.
4.12.3 Prodigi reserves the right, at any time and from time to time, without prior notice to close any Registered User
account if Prodigi forms the opinion that that it is a threat to the security or operation of the systems of Prodigi
or is disruptive to or causes harassment of any other Registered User.
5 KEEP YOUR ACCOUNT DETAILS SECRET
You must keep Your username and password to the Website as secret at all times and not disclose them to any
third party. You must notify Prodigi immediately (by e-mail to the address in clause 14) should You identify any
unauthorised use of, or any breach of security in relation to, Your Registered User account (including Your
username or password). IF YOU DISCLOSE YOUR USERNAME OR PASSWORD OR OTHER REGISTERED USER
ACCOUNT DETAILS TO ANY THIRD PARTY OR IF YOU FAIL TO PREVENT THEIR DISCLOSURE TO ANY THIRD PARTY,
YOU AGREE THAT SUCH THIRD PARTY IS APPOINTED AS YOUR AGENT TO ACT ON YOUR BEHALF USING YOUR
REGISTERED USER ACCOUNT AND YOU AGREE TO BE BOUND BY AND LIABLE FOR ALL ACTIONS OF THAT THIRD
Prodigi warrants that Prodigi’s services –
6.1 will be performed and completed in a timely manner and Prodigi will give You timely notice of any unavoidable
delay in the performance of those services;
6.2 will be performed in a manner and quality that persons are generally entitled to expect,
and should Prodigi fail to meet these standards, You must promptly notify Prodigi in writing (by e-mail to the
address in clause 14) describing the failure and Prodigi will, at its option (exercised reasonably), remedy any failure
in the quality of the services performed or refund You a reasonable portion of any price You paid for those services,
having regard to the extent of the failure.
7 TECHNICAL SUPPORT
7.1 Should You require technical support, Prodigi’ssupport staff will be available between 8:30 AM to 5:00 PM during
Business Days and will provide e-mail support to endeavour to assist You. For e-mail support, please e-mail Your
query to email@example.com.
7.2 When requesting support, You agree to co-operate with Prodigi’s support staff and provide information
reasonably requested and follow instructions reasonably given.
8.1 For the purposes of this clause 8, unless a contrary intention clearly appears, the following terms (including their
capitalised equivalents when used in clauses that contain capital letters) will bear the meanings assigned to them
and similar expressions will have corresponding meanings –
8.1.1 “Filing System” means any structured set of Personal Data, whether centralised, decentralised or dispersed on
a functional or geographical basis, which is accessible according to specific criteria;
8.1.2 “Personal Data” means information relating to an identifiable, living, natural person, and where it is applicable,
an identifiable, existing juristic person, comprising –
18.104.22.168 personal information including (a) information relating to the race, gender, sex, pregnancy, marital status,
national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being,
disability, religion, conscience, belief, culture, language and birth of the person; (b) information relating to
the education or the medical, financial, criminal or employment history of the person; (c) any identifying
number, symbol, email address, physical address, telephone number, location information, online identifier
or other particular assignment to the person; (d) the biometric information of the person; (e) the personal
opinions, views or preferences of the person; (f) correspondence sent by the person that is implicitly or
explicitly of a private or confidential nature or further correspondence that would reveal the contents of
the original correspondence; (g) the views or opinions of another individual about the person; and (h) the
name of the person if it appears with other personal information relating to the person or if the disclosure
of the name itself would reveal information about the person; and
22.214.171.124 special personal information including (a) religious or philosophical beliefs, race or ethnic origin, trade union
membership, political persuasion, health or sex life or biometric information (personal identification based
on physical, physiological or behavioural characterisation including blood typing, fingerprinting, DNA
analysis, retinal scanning and voice recognition) of a data subject, or (b) criminal behaviour of a data subject
to the extent that it relates to (i) the alleged commission by a data subject of any offence, or (ii) any
proceedings in respect of any offence allegedly committed by a data subject or the disposal of such
8.1.3 “Processing” means any operation or activity or any set of operations, whether or not by automatic means,
concerning Personal Data, including: (a) collection, receipt, recording, organisation, collation, storage, updating
or modification, retrieval, alteration, consultation or use; (b) dissemination by means of transmission,
distribution or making available in any other form; or (c) merging, linking, as well as restriction, degradation,
erasure or destruction of information;
8.1.4 “Record” means any recorded information: (a) regardless of form or medium, including any of the following:
(i) writing on any material; (ii) information produced, recorded or stored by means of any tape-recorder,
computer equipment (hardware or software or both) or other device, and any material subsequently derived
from information so produced, recorded or stored; (iii) label, marking or other writing that identifies or
describes any thing of which it forms part, or to which it is attached by any means; (iv) book, map, plan, graph
or drawing; (v) photograph, film, negative, tape or other device in which one or more visual images are
embodied so as to be capable, with or without the aid of some equipment, of being reproduced; (b) in the
possession or under the control of the Responsible Party; (c) whether or not it was created by the Responsible
Party; and (d) regardless of when it came into existence;
8.1.5 “Responsible Party” means Prodigi and each public or private body or any other person appointed by Prodigi
or with whom Prodigi interacts, which, alone or in conjunction with others, determines the purpose of and
means for Processing Personal Data, including Innervation Pan African Payments Proprietary Limited;
8.1.6 “Specified Purposes” means for the purposes of Prodigi’s business and operational requirements and
obligations as an electronic receipting provider, including to (a) enable Prodigi to provide its services and
comply with its legal and contractual obligations, (b) enable Prodigi to provide You with relevant content, (c)
enable Prodigi to contact You, (d) enable Prodigi to use permissions on Computer Devices You use in order to
access Personal Data, (e) protect Prodigi’s rights and interests and detect malicious or fraudulent activity, (f)
report and disclose to government authorities, regulatory authorities, professional bodies and other bodies
with whom Prodigi is associated or is governed by, and, (g) perform and undertake all ancillary matters
associated with Prodigi’s business and operational requirements described above.
8.2 YOU HEREBY CONSENT TO THE PROCESSING BY THE RESPONSIBLE PARTY OF YOUR PERSONAL DATA ENTERED IN
A RECORD BY OR FOR THE RESPONSIBLE PARTY BY MAKING USE OF AUTOMATED MEANS (EQUIPMENT CAPABLE
OF OPERATING AUTOMATICALLY IN RESPONSE TO INSTRUCTIONS GIVEN FOR THE PURPOSE OF PROCESSING
INFORMATION) OR NON-AUTOMATED MEANS (PROVIDED THAT WHEN YOUR RECORDED PERSONAL DATA IS
PROCESSED BY NON-AUTOMATED MEANS, IT FORMS, OR IS INTENDED TO FORM, PART OF A FILING SYSTEM)
FOR THE SPECIFIED PURPOSES.
8.3 WHEN THE RESPONSIBLE PARTY COLLECTS ANY OF YOUR PERSONAL DATA, THE RESPONSIBLE PARTY WILL
Personal Data up to date and promptly notify Prodigi of any changes (by delivery, post, fax or mail to the address
in clause 14). The Responsible Party respects Your privacy and except where the law requires otherwise, the
Responsible Party will protect the confidentiality of Your Personal Data supplied in the course of contracting with
the Responsible Party. The Responsible Party will not sell Your Personal Data to third parties for commercial or
8.4 The Responsible Party will collect identifiable Personal Data and non-identifiable information about You.
Identifiable Personal Data is collected when You apply to become a Registered User, while You are a Registered User,
when performing any other transaction with Prodigi or when You communicate with Prodigi.
Non-identifiable information is gathered automatically when You visit or use the Website.
Prodigi may also combine Personal Data collected from You with Personal Data obtained about You from Responsible Parties.
8.5 Prodigi collects and shares aggregated user data with Responsible Partiesfor the purposes of developing content
and ensuring relevant advertising and content. This user data will not be used to identify individual users.
8.6 The Responsible Party logs Your visits to and use of the Website and collects IP addresses and information about
Computer Devices You use for the purposes of (a) network/system administration, (b) to report aggregated
information to Responsible Parties who are advertisers, and (c) to audit the use of the Website. This data will
not be used to identify individual users.
8.7 Personal Data which Prodigi collects from You through our communications will be used to address the matters
referred to in those communications. If this requires referring such communications to the Responsible Party to
ensure customer service, Your Personal Data will only be disclosed to the point necessary to address Your query
8.8 ANY PERSONAL DATA YOU DISCLOSE IN A PUBLIC SPACE ON THE WEBSITE (INCLUDING ON A BULLETIN BOARD
OR CHAT ROOM) IS DISCLOSED AT YOUR OWN RISK AND IS AVAILABLE TO ANYONE ELSE WHO VISITS THAT SPACE.
PRODIGI CANNOT SAFEGUARD THAT PERSONAL DATA.
8.9 The Website contains links to sites that belong to third parties unrelated to Prodigi. These links are provided for
convenience only and Prodigi does not endorse these sites or the third parties. Prodigi has no control over and
takes no responsibility for Your use of or for any Personal Data You submit to or over these third party sites. YOU
ACCESS AND USE THIRD PARTY SITES AT YOUR OWN RISK. Prodigi will not be responsible for any use of Your
Personal Data which You disclose on third party sites.
8.10 Prodigi reserves the right to –
8.10.1 disclose Your Personal Data where required in good faith to do so by law or to exercise Prodigi’s legal rights or
defend Prodigi against legal claims;
8.10.2 share Your Personal Data with law enforcement to investigate or prevent illegal activities being committed over
Prodigi’s network and systems;
8.10.3 disclose Your Personal Data where You have given Prodigi explicit consent to do so;
8.10.4 monitor user and network traffic for site security purposes and prevent any unauthorized attempts to tamper
with the Website or to cause damage to Prodigi’s property.
8.11 The Personal Data which will be collected by the Responsible Party from You and Computer Devices which You
use, for the Specified Purposes, includes –
8.11.1 first name and surname: used to address You and to validate and authenticate You;
8.11.2 email address: used to contact, validate and authenticate You and to distribute electronic receipts and
8.11.3 mobile phone / device number: used to contact, validate and authenticate You and to distribute electronic
receipts and promotions;
8.11.4 identity/passport number/date of birth: used to validate and authenticate You;
8.11.5 physical and postal address: used to address, validate and authenticate You;
8.11.6 approximate location permission (non-continuous): used to access the approximate geographic location of
Computer Devices in order to provide location-based services. This access is not continuous meaning that the
Responsible Party cannot derive Your approximate geographic location on a continuous basis;
8.11.7 camera permission: used to access the camera or to capture images and video from Computer Devices;
8.11.8 contacts permission: used to access contacts and profiles on Computer Devices including editing items;
8.11.9 photo library permission: used to access the photo library on Computer Devices;
8.11.10 precise location permission (non-continuous): used to access the exact geographic location of Computer
Devices in order to provide location-based services. This access is not continuous meaning that the Responsible
Party cannot derive Your exact geographic location on a continuous basis;
8.11.11 storage permission: used for accessing shared external storage to Computer Devices, including reading and
8.12 YOU ARE RESPONSIBLE FOR THE PERSONAL DATA OF ANY THIRD PARTY YOU OBTAIN, PUBLISH OR SHARE
THROUGH THE WEBSITE OR TO THE RESPONSIBLE PARTY AND YOU WARRANT THAT YOU HAVE THE THIRD
PARTY’S CONSENT TO DO SO.
8.13 IF YOU WISH TO BE A REGISTERED USER AND TO USE THE FULL FUNCTIONALITY OF THE WEBSITE THEN IT IS
MANDATORY FOR YOU TO SUPPLY THE PERSONAL DATA REQUESTED TO THE RESPONSIBLE PARTY. IF YOU FAIL
TO SUPPLY THE PERSONAL DATA REQUESTED THEN YOU WILL NOT BE ABLE TO BE A REGISTERED USER AND
YOUR USE OF THE WEBSITE WILL BE RESTRICTED.
8.14 Computer Devices You use may require You to grant permission (generally, in their settings) to permit the
Responsible Party to access Your Personal Data. Your Computer Devices may allow You change or revoke these
permissions (generally, in their settings). IF YOU FAIL TO GRANT THESE PERMISSIONS OR LIMIT OR REVOKE THEM
THEN YOU WILL NOT BE ABLE TO BE A REGISTERED USER AND YOUR USE OF THE WEBSITE WILL BE RESTRICTED.
8.15 YOU HAVE THE RIGHT (A) TO ACCESS THE PERSONAL DATA YOU HAVE PROVIDED TO THE RESPONSIBLE PARTY,
(B) TO CORRECT THE PERSONAL DATA YOU HAVE PROVIDED, AND (C) TO OBJECT TO THE PROCESSING OF YOUR
PERSONAL DATA BY THE RESPONSIBLE PARTY BY NOTIFYING PRODIGI BY DELIVERY, POST, FAX OR E-MAIL TO THE
ADDRESS IN CLAUSE 14. YOU ALSO HAVE THE RIGHT LODGE A COMPLAINT WITH THE REGULATOR AT (a) JD
House, 27 Stiemens Street, Braamfontein, Johannesburg, Gauteng, or (b) PO Box 31533, Braamfontein,
Johannesburg, 2017, Gauteng, or (c) complaints.IR@justice.gov.za.
9 PROHIBITED CONDUCT IN YOUR USE OF THE WEBSITE
Prodigi reserves the right to edit or remove material which is sent, forwarded or posted by You and which Prodigi
determines is objectionable including any that Prodigi determines is offensive, indecent, obscene, abusive,
threatening, menacing, incites violence, incites hatred, breaches any obligation of confidentiality or infringes the
rights of any third party. In Your use of the Website and in communicating with Prodigi, You will not, directly or
9.1 conduct Yourself or incite others to conduct themselves in a manner contrary to any law or which would amount
to a criminal offence or which would give rise to civil liability;
9.2 conduct Yourself in a manner which is offensive, indecent, obscene, threatening, menacing, incites violence,
incites hatred, breaches any obligation of confidentiality or infringes the rights of any third party;
9.3 pose as, or hold Yourself out to have, an identity which is not You;
9.4 interfere with the rights of others to use the Website;
9.5 circumvent or compromise (or attempt to do so) the security on the Website or Prodigi’s systems;
9.6 send, forward or post material which is offensive, indecent, obscene, abusive, threatening, menacing, incites
violence, incites hatred, breaches any obligation of confidentiality or infringes the rights of any third party;
9.7 advertise or promote Yourself or any third party or any products and/or services on the Website;
9.8 create or send ‘chain letters’ being communications which are sent, or which encourage any person to send,
them (or copies or variations of them) to multiple parties either in a single or over multiple posting sessions;
9.9 introduce malicious computer software, code or routines which –
9.9.1 might disrupt, distort, disable, harm or otherwise impede the operation of any software, firmware, hardware,
local area network, wide area network, virtual private network or any of their peripherals;
9.9.2 might disable or impair in any way the operation of any software, firmware, hardware, local area network, wide
area network, virtual private network or any of their peripherals based on an elapsed period of time or
advancement to a particular date or other numeral;
9.9.3 might permit any person to access (remotely or otherwise) and disable or impair any software, firmware,
hardware, local area network, wide area network, virtual private network or any of their peripherals;
9.9.4 comprise harmful or hidden procedures, routines or mechanisms which might cause any software, firmware,
hardware, local area network, wide area network, virtual private network or any of their peripherals to cease
9.9.5 might damage or corrupt data, storage media, software, firmware, hardware or communications or otherwise
interfere with technology operations generally.
10 INTELLECTUAL PROPERTY RIGHTS
10.1 All –
10.1.1 patents, copyright, trademarks, logos, style names, slogans, designs, models, inventions, trade and business
secrets and any other type of intellectual property (whether registered or unregistered including applications
for and rights to obtain, use or for their protection) which are used or held, whether or not currently, in
connection with Prodigi’s business (including the Website); and
10.1.2 ideas, designs, documents, diagrams, information, devices, technical data, scientific data, secret and other
processes and methods used in connection with Prodigi’s business, and, all available information regarding
marketing and promotion of Prodigi’s products and services, and, all and any modifications or improvements
to any of these, (collectively, “Intellectual Property”) are and will at all times be and remain the property of Prodigi (or its
licensors) and You will not acquire any rights, title or interest of any kind in or to any or all of such Intellectual
Property. Except as expressly permitted in this Agreement, You will not make use of Prodigi’s (or its licensors’)
Intellectual Property without the prior written consent of Prodigi, which may withhold its consent in its sole and
absolute discretion. All rights in and to Prodigi’s (or its licensors’) Intellectual Property not expressly granted in
this Agreement, are hereby reserved.
10.2 Provided that You have agreed to the Terms and Conditions of this Website, You may view and interact with the
Website in its original display format (as intended by Prodigi for access by the public) for Your own personal and
non-commercial use. You may not display the whole or any part of this Website, on or in any other website or
in any form of communication to any other person.
10.3 You hereby grant Prodigithe perpetual, royalty-free, world-wide right to use and exploit to the extent that Prodigi
sees fit, all and any ideas, comments and information provided or communicated by You to Prodigi (in whatever
form they are provided or communicated). For clarity, You will receive no compensation or reward in the event
that Prodigi uses and/or exploits any ideas, comments and information which You have provided or
communicated to Prodigi. IF YOU DO NOT WANT PRODIGI TO USE OR EXPLOIT ANY OF YOUR IDEAS, COMMENTS
OR INFORMATION, THEN DO NOT DISCLOSE THEM TO PRODIGI.
10.4 Prodigi may make reference to third party trademarks (or other intellectual property) on the Website. All third
party trademarks (or other intellectual property) are the property of their respective owners.
11 TERMINATION, BREACH AND DEFAULT
11.1 Either party will be entitled to cancel this Agreement at any time by giving the other party 20 Business Days’ prior
written notice to this effect.
11.2 Should either party breach any material provision or term of this Agreement (other than those which contain
their own remedies or limit the remedies in the event of a breach thereof) and fail to remedy such breach within
20 Business Days ofreceipt of notice requiring it to do so and warning that if the breach is not so remedied, the
aggrieved party may exercise its rights in terms of this clause, then the aggrieved party will be entitled without
notice, in addition to any other remedy available to it at law or in terms of this Agreement, including obtaining
an interdict, to cancel this Agreement or to claim specific performance of any obligation whether or not the due
date for performance has arrived, in either case without prejudice to the aggrieved party’s right to claim
11.3 Should a party –
11.3.1 commit an act which is or would be an act of insolvency in terms of section 8 of the Insolvency Act, 1936 (if
committed by a natural person);
11.3.2 commence business rescue proceedings, be provisionally or finally liquidated, be removed from the company
register, take steps for its voluntary winding up, or, be placed in any similar or replacement regime covered by
South African insolvency law,
then, the other party will thereafter be entitled to terminate this Agreement on written notice to that effect.
11.4 Cancellation or termination of this Agreement will not affect either party’s accrued rights in terms hereof.
12 DISCLAIMERS AND LIMITATION OF LIABILITY
12.1 TO THE MAXIMUM EXTENT PERMISSIBLE BY LAW, PRODIGI WILL NOT BE LIABLE TO YOU FOR ANY INDIRECT,
EXTRINSIC, SPECIAL, PENAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL LOSSES OR DAMAGES SUSTAINED BY
YOU ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THIS WEBSITE OR YOUR REGISTRATION,
REGARDLESS OF HOW SUCH LOSSES OR DAMAGES ARE CAUSED (INCLUDING AS A RESULT OF NEGLIGENT ACTS
OR OMISSIONS OF PRODIGI OR OF ANY PERSON FOR WHOM PRODIGI MAY BE LIABLE IN LAW), WHETHER THEY
ARISE UNDER CONTRACT, DELICT OR OTHERWISE AND WHETHER THE LOSS WAS ACTUALLY FORESEEN OR
12.2 TO THE MAXIMUM EXTENT PERMISSIBLE BY LAW, PRODIGI WILL NOT BE LIABLE TO YOU FOR ANY LOSSES OR
DAMAGES SUSTAINED BY YOU ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THIS WEBSITE OR YOUR
REGISTRATION, REGARDLESS OF HOW SUCH LOSSES OR DAMAGES ARE CAUSED (INCLUDING AS A RESULT OF
NEGLIGENT ACTS OR OMISSIONS OF PRODIGI OR OF ANY PERSON FOR WHOM PRODIGI MAY BE LIABLE IN LAW),
WHETHER THEY ARISE UNDER CONTRACT, DELICT OR OTHERWISE AND WHETHER THE LOSS WAS ACTUALLY
FORESEEN OR REASONABLY FORESEEABLE, IN EXCESS OF, IN RELATION TO ANY CLAIM OR SERIES OF CLAIMS
ARISING FROM THE SAME CAUSE OF ACTION, AN AMOUNT OF R250.00.
12.3 SAVE AS EXPRESSLY PROVIDED FOR IN THIS AGREEMENT, THE WEBSITE AND ANY ASSOCIATED SERVICES ARE
PROVIDED ON AN AS-IS BASIS AND, TO THE MAXIMUM EXTENT PERMISSIBLE BY LAW, PRODIGI EXCLUDES AND
DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED, ARISING BY OPERATION OF LAW OR
OTHERWISE, IN RESPECT OF THE WEBSITE AND THE ASSOCIATED SERVICES.
12.4 Nothing in this clause 12 will be interpreted or construed to exclude or limit Prodigi’s liability for death, illness or
personal injury or any loss of or physical damage to property, caused to You by any act or omission of Prodigi,
save to the extent permitted by the CPA.
13 CONTRACTS FOR THE BENEFIT OF THIRD PARTIES
13.1 CLAUSES 4.1, 4.2, 4.4, 4.5, 4.12, 5, 8, 10.1 AND 10.4 ARE ALSO CONTRACTED BY PRODIGI AND AGREED TO BY
YOU, FOR AND IN FAVOUR OF PRODIGI’S SUPPLIERS (INCLUDING EACH RESPONSIBLE PARTY) AND IN THIS
REGARD THESE CLAUSES CONSTITUTE A CONTRACT FOR THE BENEFIT OF A THIRD PARTY.
13.2 CLAUSES 12.1 AND 12.2 ARE ALSO CONTRACTED BY PRODIGI AND AGREED TO BY YOU, FOR AND IN FAVOUR OF
ANY PERSON FOR WHOM PRODIGI MAY BE LIABLE IN LAW (INCLUDING EACH RESPONSIBLE PARTY) AND IN THIS
REGARD THESE CLAUSES CONSTITUTE A CONTRACT FOR THE BENEFIT OF A THIRD PARTY.
14 ADDRESSES FOR NOTICE AND SERVICE
14.1 The parties choose as their addresses at which legal notices may be served and legal process may be executed,
for all purposes in terms of this Agreement, whether in respect of court process, notices or other documents or
communications of whatsoever nature (including the exercise of any option), the following –
Physical: Block C & E, Wedgewood Office Park, 3 Muswell Road Bryanston, Johannesburg, Gauteng, Republic of South Africa
Postal: PO Box 10319, Fourways, 2055, Gauteng, Republic of South Africa
14.1.2 You, if You are a Registered User:
the addresses selected by You for this purpose during the process of applying to become a Registered User, as
amended by You in accordance with this Agreement.
14.2 Any notice or communication required or permitted to be given in terms of this Agreement will be valid and
effective only if in writing.
14.3 Either party may by notice to the other party change the physical address chosen as its address at which legal
notices may be served and legal process may be executed, to another physical address where postal delivery
occurs in the Republic of South Africa, or its postal address or its fax number or its e-mail address, provided that
the change will become effective on the 5th Business Day from the deemed receipt of the notice by the other
party. UNTIL THE CHANGE BECOMES EFFECTIVE ALL COURT PROCESS, NOTICES AND OTHER DOCUMENTS AND
COMMUNICATIONS OF WHATSOEVER NATURE THAT HAVE BEEN SERVED AND EXECUTED AT THE THEN CURRENT
ADDRESS WILL BE VALID AND EFFECTIVE AGAINST THAT PARTY EVEN IF THEY DO NOT COME TO THE ATTENTION
OR KNOWLEDGE OF THAT PARTY.
14.4 A notice to a party sent by prepaid registered post (by airmail if appropriate) in a correctly addressed envelope
to it at an address chosen as its address at which legal notices may be served and legal process may be executed,
to which post is delivered, will be deemed to have been received on the 5th Business Day after posting (unless
the contrary is proved).
14.5 A notice to a party delivered by hand to a responsible person during ordinary business hours at the physical
address chosen as its address at which legal notices may be served and legal process may be executed, will be
deemed to have been received on the day of delivery.
14.6 A notice to a party sent by fax to its chosen fax number, will be deemed to have been received on the first
Business Day following the date of dispatch (unless the contrary is proved).
14.7 A notice to a party sent by e-mail to its chosen e-mail address, will be deemed to have been received on the first
Business Day following the date of dispatch (unless the contrary is proved).
14.8 Despite the aforegoing, a written notice or communication actually received by a party will be an adequate
written notice or communication to it even if it was not sent to or delivered at its chosen address at which legal
notices may be served and legal process may be executed.
14.9 Each party appoints any responsible person at its chosen address at which legal notices may be served and legal
process may be executed, to receive for and on its behalf, service of process in such jurisdiction in any legal action
or proceedings regarding this Agreement. Nothing herein will affect the right to serve process in any other
manner permitted by law.
15 FORCE MAJEURE
If Force Majeure causes delays in or failure or partial failure of performance by a party of all or any of its obligations,
this Agreement, or as the case may be the affected portion thereof, will be suspended for the period during which
the Force Majeure prevails, but if they affect any material part of the Agreement it will be suspended only for a
maximum period of 21 days after which any affected party will be entitled on 3 days’ written notice to cancel this
Agreement. Written notice of a Force Majeure event specifying its nature and commencement date will be
dispatched by the party seeking to rely on it (on whom the onus will rest) as soon as reasonably possible after its
commencement. Written notice of the cessation of the Force Majeure event will be given by the party who relied
on it, within 3 days after such cessation.
16 CESSION AND ASSIGNMENT
Neither party will be entitled to cede, delegate, assign or in any other manner dispose of any of its rights or
obligations arising out of this Agreement without the prior written approval of the other party which may withhold
its approval in its sole and absolute discretion, provided that to the extent that any such cession, delegation,
assignment or disposal relates to an amalgamation or genuine restructuring of the first-mentioned party or any
group of companies of which it is part, then the other party’s approval will not be unreasonably withheld. This
clause will be binding on the liquidator, business rescue practitioner or trustee (whether provisional or final) of
17 RELATIONSHIP OF PARTIES
Nothing in this Agreement will be deemed to constitute either party the partner or agent or legal representative
of the other. It is not the parties’ intention to create nor will this Agreement be construed to create any commercial
or other partnership. Neither party will have any authority to act for or assume any obligation or responsibility on
behalf of the other party nor hold itself out as partner or agent of the other party.
This Agreement has been concluded in the English language. In the case of any conflict between the English version
of this Agreement and any translation version, the English version will prevail. Notices required in terms of this
Agreement will be given in the English language.
19 GOVERNING LAW
19.1 This Agreement will be governed by and interpreted in accordance with the laws of the Republic of South Africa.
19.2 If this Agreement is concluded outside of the Republic of South Africa, or, where a party is domiciled in another
country, the parties agree that this Agreement will be governed by the substantive laws of the Republic of South
Africa (if its prescription laws are not considered to be substantive laws, by the prescription laws as well but
excluding its conflict of law principles), provided that if the major part of the Agreement is to be performed
outside the Republic of South Africa, none of its laws which promote competition in the Republic of South Africa
will govern. All disputes, actions and other matters relating to this Agreement will be determined in accordance
with such law.
19.3 The United Nations Convention on Contracts for the International Sale of Goods is excluded from this Agreement
and transactions implemented pursuant to it.
Any provision in this Agreement which is or may become illegal, invalid or unenforceable will be ineffective to the
extent of such prohibition or unenforceability and will be treated as if it were not written herein, and severed from
the balance of this Agreement, without invalidating the remaining provisions of this Agreement.
21 WHOLE AGREEMENT, NO AMENDMENT
21.1 THIS AGREEMENT CONSTITUTES THE WHOLE AGREEMENT BETWEEN THE PARTIES RELATING TO ITS SUBJECT
MATTER AND REPLACES, SUPERSEDES AND CANCELS IN ITS ENTIRETY, ANY PRIOR AGREEMENTS WHATSOEVER
(WHETHER WRITTEN OR ORAL) IN FORCE BETWEEN THE PARTIES RELATING TO THE SUBJECT MATTER OF THIS
21.2 No amendment or consensual cancellation of this Agreement or any of its provisions or terms or of any
agreement or other document or instrument issued or executed pursuant to or in terms of this Agreement and
no settlement of any disputes arising out of this Agreement and no extension of time, waiver or relaxation or
suspension of any of the provisions or terms of this Agreement or of any agreement or other document or
instrument issued pursuant to or in terms of this Agreement will be binding unless performed in accordance with
the terms of this Agreement or otherwise recorded in a written document signed by the parties (or in the case
of an extension of time, waiver or relaxation or suspension, signed by the party granting such extension, waiver
21.3 Any extension of time or waiver or relaxation of any of the provisions or terms of this Agreement or any
agreement or other document or instrument issued or executed pursuant to or in terms hereof, will be strictly
construed as relating strictly to the matter in respect whereof it was made or given, will not operate as an
estoppel (to preclude/prevent a person from asserting/denying a fact or a right) against any party in respect of
its rights in terms of this Agreement, and, will not operate so as to preclude such party thereafter from exercising
its rights strictly in accordance with this Agreement.
21.4 No failure or delay on the part of either party in exercising any right, power or privilege in terms of this Agreement
will operate as a waiver thereof, nor will any single or partial exercise of any right, power or privilege preclude
any other or further exercise thereof or the exercise of any other right, power or privilege.
22 ECTA INFORMATION
In addition to that already contained in this Agreement or on the Website, the following information is provided
in terms of ECTA –
22.1 Telephone number: 086 111 1665.
22.2 Membership of self-regulatory or accreditation bodies to which Prodigi belongs/subscribes and their contact
22.3 Codes of conduct subscribed to by Prodigi and how they can be accessed electronically: None.
22.4 Office bearers: Vaughan Alexander, Stephen Mallaby.
22.5 Place of registration: The Republic of South Africa.
22.6 Description of the main characteristics of the goods/services offered by Prodigi to enable a consumer to make
an informed decision on the proposed electronic transaction: the provision of electronic receipting services and
22.7 Alternative dispute resolution codes subscribed to by Prodigi and how they can be accessed electronically: None.
23 CPA INFORMATION
In addition to that already contained in this Agreement or on the Website, the following information is provided
in terms of the CPA –
23.1 Public officer’s contact details: Vaughan Alexander, Stephen Mallaby (office) 086 111 1665.
23.2 The exact service to be rendered by Prodigi: electronic receipting services and related promotions.
23.3 Costs which Prodigi is entitled to recover from You, and under what circumstances: None.
23.4 Prodigi will disclose any information, at any relevant time, which may be relevant to You when You are deciding
whether to acquire the service offered by Prodigi, or whether to continue with an existing service.
23.5 The following commissions, consideration fees, charges or brokerages are payable to Prodigi by the following
23.6 Prodigi has not been (a) found guilty of any offence involving dishonesty which was punishable by criminal
imprisonment without the option of a fine, or (b) placed under sequestration, liquidation or business rescue
Last updated: 03 June 2021